Privacy Policy
Privacy Policy & GDPR Statement
What Is This Privacy Policy for?
In the course of our dealings with you, we will collect and process data, which contains personal
information about you, in order to provide you with the goods and services you request and to
support our ongoing relationship with you and as part of our commitment, we aim to keep to the
highest standards of Data Protection, ensuring we are fully compliant with GDPR and confirm
the following information.
This Privacy Policy describes in detail how we will use your personal information and how you
can exercise your rights with respect to your personal information.
In this policy, references to we, us or our will be regarded as synonymous with the owners of
this website Xplus Printing Press LLC. References to you mean the person whose personal
information (as defined by the Information Commissioner’s Office https://ico.org.uk) we collect
and process.
Xplus Printing Press LLC, a limited company registered in United Arab Emirates, whose
registered office is at 15 16a Street – Al Quoz – Al Quoz Industrial Area 3 – Dubai
The policy sets out the different areas where user privacy is concerned and outlines the
obligations and requirements of the users, the website, and website owners. Furthermore, the
way this website processes, stores and protects user data and information will also be detailed
within this policy.
We are committed to protecting your privacy. We will only use your personal information in
accordance with the General Data Protection Regulation 2018 (GDPR) and other applicable
laws and regulations that relate to data protection and policy, such as the Privacy and Electronic
Communications Regulations (PECR).
What information do we collect?
The information below is referred to in this Privacy Policy as personal information:
● Name
● Email
● Telephone number
● Address information
The personal information we collect via this website may include:
● Contact details including name, email, telephone number
● Personal preferences including wish lists, marketing and cookie preferences
● Cookies, IP addresses, referrer headers, data identifying your web browser and version, web beacons,
tags and interactions with our Platform
If you provide us with information about another person, you must do so with their express
consent and in the knowledge that they are fully aware of the ways in which we use their
personal information, as set out in this privacy policy.
We only collect information that we require for the completion of orders and setting up your
account. We never store payment details on our website.
What do we do with your information?
Any and all data collected by us will be used in accordance with GDPR laws and any other
applicable privacy laws. We will at maximum hold this data for up to 10 years from the last point
of contact, unless otherwise asked to do so. The information collected will be used:
1. To provide pre and after-sales service
2. To communicate information about a related event, promotion or product of legitimate interest
3. To comply with legal requirements
4. To protect our or others’ rights, property or safety
5. For general research and analysis purposes
However, we shall not retain any personal data for any longer than is necessary for light of the
purpose(s) for which that data is collected, held, and processed.
To whom do we share your personal information?
We may pass your information on to another organization for the purpose of supplying/delivering
products or services which have been ordered/requested.
We may pass information to any outsource that we use solely for internal purposes, these
include IT Support or any other organization that provides a legitimate service to us. Only
organizations that support and assist Xplus Products with our day-to-day activities will have
monitored access to any data stores.
We may provide your information to other third parties to the extent necessary to: comply with a
government request, a court order or applicable law, defend ourselves against third party
claims, and assist in fraud prevention or investigation.
We never sell your information to third parties.
Your Rights
You are within your rights to request to view any personal information we hold on you. Please
contact our support team via email at info@x-plus.com.
Once your request is received we will confirm your identity and will get back to you with the
information requested within 30 days.
You have the right to unsubscribe to any and all marketing material (in the form of email
communications and direct mail campaigns) by choosing the opt-out selection within the footer
of all our electronic marketing communications. Alternatively, you can contact our customer
service team by phone and request to be removed.
How to contact us
Xplus Printing Press
15 16a Street
Al Quoz
Industrial Area 3
Dubai
UAE – United Arab Emirates
+971 (04) 340 9 247
Policy Changes
If this Privacy Policy should change, the updated version will be posted on our website so that
you are always aware and up to date on our policies, what information we collect, how we use it,
who we share it with and why we do it so. The updated Privacy Policy will be seen to be in effect
from the moment it is posted on our website.
This policy was last updated on 19/07/2022.
